Contact our Council Housing Team

We’re here to help you and there are many ways you can get in touch.

Enquiry form 

Completing our enquiry form is a quick and efficient way to get in touch as it helps us get all the information, we need to help you as quickly as we can. You can use the form to ask a question about your rent, request an appointment with your housing officer, report ASB and any additional support you may require across all areas of our housing management service.

MyTenancy+

MyTenancy+ is the fastest way for you to contact us, manage your rent account, track home repairs 24/7, and more.

Coming soon for our Council Housing Management Service tenants our tenant app/portal for viewing rent statements, adding people to your tenancy, reporting repairs, raising neighbourhood issues, and accessing a range of other services

Further information can be found on our Tenant App/Portal page.

By phone

Our advisors are available from 8am until 6.30pm, Monday to Friday (excluding Bank Holidays and Christmas). Please call us on 0300 123 7724.

Please note that calls to 0300 numbers are charged at local rates whether from landlines or mobile phones. They are included as part of any inclusive minutes or discounts.

Emergency at your home

If you have an emergency at your home and need to speak to someone urgently, our out of hours team is available on 0300 123 7724.

For Police emergencies call 999 or if you need to report a non-urgent matter to the local Police, please call 101.

If you can smell gas, or suspect a gas leak, always call National Grid on 0800 111 999 (anytime day or night).