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Council housing

MyAccount+

From Wednesday 1 April 2026 Cheshire West and Chester Council tenants will be able to use the MyAccount+ app for viewing rent statement, adding people to your tenancy, reporting repairs, raising neighbourhood issues, and accessing a range of other services.

Please note: if your property was previously managed by ForHousing, please note that from Wednesday 1 April 2026 it will be managed by Cheshire West and Chester Council, and you’ll need to re‑register your account to continue using MyAccount+.

With MyAccount+ you will be able to:

  • manage your rent account
  • report home repairs
  • report issues within your neighbourhood
  • make changes to your tenancy, including giving notice
  • update the details we hold about you

Further information about accessing or re-registering for an account will be provided on this web page from Wednesday 1 April.