Garden waste collection

Why has the cost increased this year?

Following no increase in charge last year, the cost of a subscription for this year has increased to £50 per bin.

The new price reflects the increased cost of the delivering the service we have experienced since the charge was set two years ago – especially the impacts of inflation.

We face significant financial pressures. It is therefore essential that we look to alternative sources of income to prioritise core Council funding to protect essential frontline services.

The collection of garden waste is not a core service that councils are required to provide and more than 65% of local authorities across England charge for this service. The service is only paid for by the people who wish to use it.

When will my subscription start?

Your service will start on the first collection day after you have received your permit and stuck it to your bin. It can take up to ten working days for your permit to arrive following payment.

Please note: refunds will only be provided if you cancel your subscription within 14 days of signing up.

We are unable to accommodate 'on demand' collections. Residents who subscribe to the service will pay the full fee per bin regardless of how many times the bin is presented for collection.

Should I keep my current garden bin?

Yes. You should continue to use your current garden bin.

If your property has space, you should retain your garden bin, even if you choose not to subscribe to the service as the bin belongs to the property. However, if you feel that you do not have space to store the bin and are confident you will not wish to subscribe to the service in the future, you can request for your garden bin to be removed.

Some residents have garden waste bags instead of bins. If this applies to you, collections will still need to be subscribed for. Each subscription will provide collections for four garden waste bags, one permit will be issued which needs to be fixed to one of the bags that you put out for emptying. Garden waste bags are not offered as an alternative to the bin service.