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Information for business

Information for businesses in Cheshire West and Chester regarding trading standards legislation, inspections and enforcement. As well as resources available for the provision of specific business advice services and primary authority partnerships.

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Information for businesses


Business Companion

Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation.

Home authority principle

The home authority principle has been developed by food and trading standards services as an aid to good enforcement practice and is supported throughout the United Kingdom. The aim of the principle is to aim to provide businesses with a ‘home authority’ source of guidance and advice, provide a system for the resolution of disputes and ensure that there is effective liaison between local authorities. This helps us to ensure high standards of public protection are maintained.

Business advice services

For businesses based within the Cheshire West and Chester area then we aim to provide a standard level of initial advice and guidance (where possible) on relevant trading standards legal matters. This may include direct contact with one of our officers or direction to another source of information, including the business companion website. Where in-depth officer time may be required for specific or complex tasks for example new or proposed businesses that may need extended assistance on a range of topics ‘to get things right from the start’. Then chargeable services may apply and it may even be more beneficial to form a primary authority agreement with us.

Primary authority agreements

We have a number of well-established primary authority agreements in place with a variety of businesses in our area. The scheme has been operating successfully for a number of years and is available to relevant businesses based within or outside the area. The scheme is nationally recognised and aims to provide consistency and assurance on a legal basis in relation to a wide range of regulatory affairs. Although this is a chargeable service we can provide you with an initial assessment meeting at no cost to see if the scheme may be right for you. Further information in relation to primary authority can be found on Gov.UK. 

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