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Ordering certificates

To keep customers and staff safe during the Coronavirus (COVID-19) outbreak and to use our limited resources in the best way possible we have made changes to our registration services. Our current priority is arranging and providing death registrations, birth registrations and responding to enquiries about ceremonies that have already been booked with our registrars.


We will not accept customers visiting in person to order and/or collect copy certificates. Copy certificates can still be ordered online. We are giving priority to certificates ordered in relation to recent births and deaths i.e. that have happened since January 2021.

We will accept email orders for copy certificates, but these will be dealt with as lower priority and would encourage all customers to order online if they can, email:

We have also suspended our priority service. Certificates issued in relation to recent events will be sent by 1st class post all other certificates will be sent by 2nd class post. 

Certificates are exact copies of the record made by the registrar at the time of the birth, marriage or death.

We can only provide certificates for the records that we hold. If the event took place outside of Cheshire West then you can find the relevant Register Office on the Gov.UK website. We only hold certificates for events which took place in Cheshire West and Chester from 1837 onwards.

For the period 1 April 1998 to 31 March 2009, most of the records of events in the Northwich and Winsford area are held in the Cheshire East district. For information on how to apply for a certificate you should visit the Cheshire East website.

How to order

Modern certificates (after 1950) – the easiest way to order your certificate is online. The birth certificates we issue are certified copies of the original entry which include parent’s details and are required for all official purposes (e.g. passport applications, driving licence, bank etc.) 

To keep visitors and staff safe during the Coronavirus outbreak, copy certificates should only be ordered via the online link below and will be posted out.

Order a certificate

Certificate costs

The cost depends on if you have chosen the standard or priority option.

Standard certificates

All standard certificates will cost £11 (including those purchased at the time of registration). They will be posted by second class signed for in the UK or International Standard abroad.

Priority certificates

All priority certificates will cost £35. They will be posted by first class signed for in the UK or international standard abroad.

How long will it take? 

Please allow five working days from placing your order for certificates to be produced and be ready for dispatch. Certificates are dispatched by Royal Mail. We are aware that there have been delays with postal services recently, with certificates taking longer to arrive by post than usual.

Other ways to order

By post

To order a modern certificate by post please send a cheque or postal order for the correct amount made payable to ‘Cheshire West and Chester’. You also need to provide the following information:

  • Birth: full name at birth, place of birth, date of birth, mother’s name, father’s name (if shown in the entry)  and mother’s maiden surname (if applicable)
  • Death: full name of the deceased, place of death, date of death, age at death and spouse’s name (if applicable).
  • Marriage: the names of both parties and the place and date of the marriage

Please remember to include a contact telephone number and your full address.

In person

To order in person you can visit Chester Register Office or Northwich Registration Office and complete an application form. Payment will be taken at the time. We accept most credit/debit cards, cash or cheque.

You can find out about our Register offices and our opening hours on our website.

Certificates from adopted entries

If you have been legally adopted and require a birth certificate you can find further information on the Gov.UK website.

Family history certificates (pre 1950)

To order a certificate for family history purposes please visit our family history page.

To order a family history certificate by post, please send a cheque or postal order for £11 made payable to ‘Cheshire West and Chester’. You must also provide sufficient information for us to identify the correct entry, by supplying the full name of the person(s), and the date and place of the event.

Other districts

If the event took place in another district, you can apply to the General Register Office which holds records for all of England and Wales.

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