Charges for care and support

The principles that we apply when calculating how much you may be charged for care and support services are set out within our charging policies, which meet the statutory guidance on charging for care and support under the Care Act 2014.

Once we have agreed your care and support plan, we will work out how much you will be required to contribute towards the cost of the services you receive. We do this by carrying out a means tested financial assessment.

To complete the financial assessment we will ask you to give us full and detailed explanations/documents relating to your financial circumstances. Further information about the financial assessment, how it works and how to submit your information to us online can be found on our financial assessment calculator page.

Our financial assessment calculator can also be used to find out how much you may be required to pay towards services, before you begin the care assessment process.

We make sure that you have enough to live on each week. These amounts are set by the Government each year:

• if you are moving into residential or nursing accommodation this is known as your Personal Expenditure Allowance
• if you are receiving care at home this is known as the Minimum Income Guarantee

If you are receiving care in your own home or the community we will look at the amount of income you have left after taking away some of your outgoings to work out your charge. You may also have other costs which may be incurred as a direct result of your disability or health condition, therefore we will also take this into account if applicable. This is known as Disability Related Expenditure (DRE).

More information about DRE can be found in the Charging Policy for Non-Residential Care (PDF, 840KB).

What if I disagree with the amount I have been assessed to pay?

If you are unhappy with, or have queries, about the outcome of your financial assessment, please contact our Client Finance Team who will be able to go through the assessment with you and explain how the calculation has been made.

Charges and Rates Payable 2025-26 Adult Social Care Service Charges

This schedule sets out Adult Social Care charges that apply from April 2025 – March 2026. These are reviewed, revised and agreed by us annually. Future year’s charges will be published when available.

Charges determined by a Financial Assessment

If you have eligible care needs and have been financially assessed to pay towards the cost of your care, your charges will be based on the schedule of charges as set out below. The Financial Assessment will then take into account your income and savings and reflect whether you are in receipt of residential care and support or non-residential care and support (i.e. care at home or care in the community).

Your charges will start from the first day of your care. If this is before your Financial Assessment is complete, you might be charged the full cost of your care, however, we will adjust your invoice accordingly once the Financial Assessment is complete.

Residential Rates

If you are placed in residential care by us, you are required to contribute to the cost of your care and support in line with the Care and Support (Charging and Assessment of Resources) Regulations 2014 and as defined in the Care Act (2014).

The amount of the contribution is based upon an assessment of your income and capital. The capital limits for assessment purposes will be:

• Capital Disregard (lower limit) £14,250
• Upper Capital Limit £23,250*

*Please note that for benefit purposes (e.g. pension credit, income support) the capital limits are different.

If you have income and capital over the Upper Capital Limit, you will be required to meet the full cost of the services you receive.

The Personal Expenses Allowance (PEA) (i.e. minimum amount a person will be left with) will be £30.65 per week.

For further details on how we work out how much you should contribute to your residential/ nursing home care, please see our Residential Charging policy.

Residential – long stay and Short Breaks/Temporary Care – short stay

This is based on our contract rate. If a contract placement cannot be secured then you will be charged an appropriate off-contract rate.

Type of Service
Residential long stay	£671.40 per week
Residential and EMI long stay	£952.18 per week
Nursing long stay	£815.26 per week
Nursing and EMI long stay	£960.13 per week
Learning Disability respite stay	£644.00 per week
Provisional Financial Assessment rate pending full Financial Assessment	Full cost of service

Non-Residential Rates

Under non-residential charging rules, if you have savings or investments (not including your home) of more than £23,250 you will pay the full cost of your care. If you have savings under £23,250 you will be financially assessed to see if you are able to make a contribution to the cost of your care and support.

The contribution is based on your weekly income (including pensions and benefits), and any savings/ investments between £14,250 and £23,250.

For further details on how we work out how much you should contribute to your non-residential care, please see our Non-Residential Charging policy.

Type of Service
Home Care	£24.81 per hour
Day Care	Half Day session £48.88
Supported Living – Learning Disability home care	£22.32 per hour
Supported Living – Learning Disability complex care	£22.32 per hour
Learning Disability Outreach	£22.32 per hour
Learning Disability Sleep In service	£93.07 per night
Technology Enabled Care (TEC)	£1.96 per week
Provisional Financial Assessment rate pending full Financial Assessment	Full cost of service

Charges not determined by a Financial Assessment

Type of Service	Service User contributions
Reablement	No charge – free service for up to 6 weeks maximum then full Financial Assessment if services continue
Transport	£3.00 per one way trip £5.00 per return trip
Meals at Day Centres	Charge to cover cost of provision
Extra Care Housing wellbeing charge	£6.00 per week
Extra Care - hourly rate inclusive of Emergency Night Support	£25.66 per hour
Deferred Payment Agreement administration fee	£543.71 set up fee
Deferred Payment Agreement interest	Variable rate applies
Appointeeship Residential – Charges only apply to service users with capital greater than £5,000	£5.58
Appointeeship Non-Residential – Charges only apply to service users with capital less than £5,000	£11.16