Keeping you safe

We want to make sure you feel safe in your home. If you see something that is not working as it should, or if you have a fire safety or structural concern, please report it to us.

What we are doing to keep you safe?

Your safety is our top priority, that’s why we make sure to complete all the relevant safety checks on high-rise blocks. This includes keeping records up to date and monitoring all files on a regular basis. We aim to complete any works as soon as possible and have high performance targets that we work towards.

It’s important to us that we hear your thoughts and act on your feedback. If you need to speak to us about your high-rise home, then the best person to speak to is your Housing Officer. They can help support you to stay comfortable and safe in your home.

Your safety at home

Your safety at home is very important to us. Our team work to keep everything working as they should, like alarms, emergency lighting, communal fire doors, sprinkler systems, and other areas of health and safety.

Building safety notice boards

You can check out the notice board at the bottom of your high-rise block, which has all the safety information you’ll need. You’ll also be able to see the contact details for your building safety officer, and the details of all the safety checks we follow to keep you safe. We’ll also use the notice board to keep you up to date on any major works that are due to take place in your block.

Checks that we complete in your community:

• daily block inspection
• lift call buttons weekly
• monthly fire extinguisher checks
• monthly fire door inspection
• monthly emergency light check
• monthly fire stopping checks
• monthly sprinkler pressure tests

Building safety in your high-rise block

We have a Building Safety Leaflet (PDF, 981KB) with information on what you can do to stay safe in your high-rise home.