Our documents
Our policies
Adaptations Policy
PDF
461KB
Anti-Social Behaviour Policy
PDF
487KB
Asbestos Management Policy
PDF
369KB
Building Safety Policy
PDF
359KB
Communal Areas Policy
PDF
364KB
Compensation Policy
PDF
458KB
Complaints Policy
PDF
522KB
Damp and Mould Policy
PDF
395KB
Decant Policy
PDF
351KB
Domestic Abuse (Tenants) Policy
PDF
448KB
Electrical Inspections Procedure Policy
PDF
284KB
Electrical Safety Policy
PDF
357KB
Fire Safety Policy
PDF
395KB
Gas Safety Policy
PDF
348KB
Home Ownership and Leasehold Policy
PDF
437KB
Legionella Control and Water Hygiene Policy
PDF
341KB
Lift Policy
PDF
348KB
Mutual Exchange Policy
PDF
362KB
Neighbourhood Management Policy
PDF
476KB
Planned Maintenance Policy
PDF
390KB
Rechargeable Repairs Policy
PDF
442KB
Relationship Breakdown Policy
PDF
452KB
Responsive Repairs Policy
PDF
385KB
Tenancy Sustainment Policy
PDF
428KB
Tenure Policy
PDF
374KB
Unacceptable Behaviour Policy
PDF
392KB
Voids and Lettings Policy
PDF
411KB
Our leaflets
Anti-Social Behaviour Handbook
0KB
Asbestos in your home Leaflet
PDF
342KB
Building Safety Leaflet
PDF
981KB
Contractor Code of Conduct leaflet
PDF
353KB
Damp and Mould Leaflet
PDF
1.34MB
Damp and Mould What To Expect Leaflet
PDF
996KB
Electrical Safety Leaflet
PDF
436KB
Fire Safety Leaflet
PDF
1.08MB
Getting Involved Leaflet
PDF
360KB
Gas Safety Leaflet
PDF
358KB
Lettable Standard leaflet
PDF
5.32MB
Lift Safety Information Leaflet
PDF
406KB
Ways to Pay Leaflet
PDF
120KB
Wellbeing Service Leaflet
PDF
154KB