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Weddings, ceremonies and registration services

Coronavirus (COVID-19) information

Changes to registration services

To keep customers and staff safe during the Coronavirus (COVID-19) outbreak and to use our limited resources in the best way possible we have made changes to our registration services.

Please do not visit the Register Office unless you have made an appointment.

Registrations

We are able to provide birth registrations and death registrations.

Register a birth | Register a death

Ceremonies

Weddings and civil partnership ceremonies are now permitted to take place.

If a booking has already been made for our Registrars to officiate at a ceremony at an Approved Premises, our Registrars will attend if the venue demonstrates compliance with the guidance and can provide a COVID-secure environment.

Government guidance requires changes to be made to ensure the safety of those attending ceremonies. This includes ceremonies may only take place in COVID-secure environments. Ceremonies should be concluded in the shortest reasonable time and the number of attendees should be kept to a minimum to reduce the risks of spreading coronavirus.

We are receiving high volumes of ceremony enquiries at the moment. Whilst this is understandable please do not submit repeat enquiries as these are affecting our ability to respond. We will respond to enquiries as soon as we can and will give priority to couples who have an existing booking with us but please remain patient.

For booking requests, or to postpone or rearrange an existing ceremony, please email: chesterregisteroffice@cheshirewestandchester.gov.uk.

Certificates

Please order copy certificates online. We are unable to accept customers visiting in person to order and/or collect copy certificates.

Order a certificate online

We will accept email orders for copy certificates, but these will be dealt with as lower priority and would encourage all customers to order online if they can, email: chesterregisteroffice@cheshirewestandchester.gov.uk.

We have suspended our fast track certificate ordering system.

European Settlement Scheme service

We are not offering European Settlement Scheme verification service at this current time.

We will continue to review our service provision on an ongoing basis.

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