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Resident Assistance Points

The Portal, Ellesmere Port

Wellington Road
Ellesmere Port
CH65 0BA

Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.

To book a face to face appointment with a customer service adviser, please call 0300 123 8123

Resident Assistance Point (RAP)

This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice.

RAP Opening hours

Monday to Friday 9am - 5pm


We have multiple car parks in Ellesmere Port for you to use.