Resident Assistance Points
Wyvern House, Winsford
Wyvern House
The Drumber
Winsford
CW7 1AH
Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.
Resident Assistance Point (RAP)
This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice.
Public computers are only available for use when Customer Service staff are present so please refer to the opening times.
RAP Opening hours
Monday, Wednesday and Friday 9am - 1pm
Tuesday and Thursday 3pm - 5pm
- Computers are provided to help residents access Council services and other legitimate online services.
- Users must use the equipment in a lawful and respectful manner. Users must not access, view, download, create, or share material that is illegal, offensive, abusive, discriminatory, threatening, or likely to cause offence to others.
- Residents must not attempt to alter computer settings, install software, connect unauthorised devices, or take any action that may affect the security or operation of Council systems.
- Users remain responsible for any information entered or received from AI tools/platforms.
- Staff can provide assistance to access Council services and use the equipment but cannot enter customer’s passwords, log into personal banking applications, input banking details online or undertake non council related internets searches on a customer’s behalf.
Please note: we reserve the right to end a session where computer use is inappropriate, breaches these conditions, impacts other users, or poses a risk to Council systems or networks.
Jobcentre Plus
- Monday, Tuesday, Thursday and Friday: 9am - 5pm
- Wednesday: 10am - 5pm
Skills and Employment Hub
Skills and Employment Hubs offer a range of services to support you in identifying and developing your job hunting and employability skills.
Parking
We have multiple car parks in Winsford for you to use.
