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Difficulty paying Council Tax

Overview

If you experience difficulty paying, it is important that you let us know as soon as possible.

We would also advise you to pay what you can to reduce the balance due. If you are paying less than the due amount or paying after the due date, then you will receive further notices. If you receive any recovery letters, please contact us to see what we can do to help.

Sign up to pay by Direct Debit, it’s the easiest way to pay.

Low income households

If you are on a low income then you may be entitled to Council Tax Reduction. This is a means tested benefit based on your income and capital and can help towards paying your bill.

You may qualify for other discounts or exemptions, based on your circumstances.

Court summons

If you have been issued with a reminder and have failed to pay that on time, the next step is to issue a court summons for the full balance.