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Elderly couple

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Live Well Cheshire West

Our Live Well directory is updated regularly to help you find information about local services, support, activities and events for adults, young people, families and children who have special educational needs and disabilities (SEND).

Live Well Cheshire West

The Care Act

The Care Act makes care and support more consistent across the country.

The Care Act

To request assistance from Adult Social Care please complete one of our portal forms:

For further information and advice about Adult Social Care please contact the Cheshire West Community Access Team by calling: 0300 123 7034.

Emergency out of office hours number

Use the telephone number and email address below from 5pm - 8.30am Monday - Thursday and from 4.30pm on Fridays until 8.30am and 24 hours weekends and bank holidays.

Missing adults

First contact the police and file a missing persons report:

Report a missing person

You can also report a missing person by telephone:

  • Telephone: 101, or in an emergency call 999.

Missing People

  • Missing People (national charity)
  • Telephone: 116 000 (UK Freephone 24 hour helpline)


Our aim is to support you to stay in your own home and live as independently as possible. If you need help with simple tasks around the home, there are a range of useful gadgets, adaptations and equipment that can help.

AskSARA is an online self-help guide providing expert advice and information on products and equipment for older and disabled people. AskSARA is easy to use, simply:

  • go to our AskSARA tool
  • choose which subject you would like help and support with
  • answer some questions about yourself and your environment

AskSARA will produce a free personalised report providing:

  • clear, tailored advice written by experts on ways to help with daily activities and staying independent in your home
  • an impartial list of products and equipment, specific to your needs, with information on where to get them
  • further help and contacts for more information
  • an option to save your report and share it with family, friends and care workers