Housing related support

People may need support with issues such as budgeting, life skills, drug, or alcohol misuse, avoiding offending, or managing their home. Support can be provided wherever someone is living, and this is often known as floating support.

In Cheshire West and Chester, our Homelessness Support Service provides practical help for people who are homeless or at risk of homelessness. The team can support with accessing accommodation, maintaining a tenancy, managing finances, linking into specialist services, and improving safety and stability. Support is tailored to each person’s needs to help them work towards longer‑term housing.

Forum Housing now delivers the Rough Sleeping Outreach Service on behalf of the Council. The Forum Outreach Team works across the borough to identify and support people who are sleeping rough, helping them access safe accommodation, health services and other support to move away from the streets.

Support if you are a council tenant

We understand that this is a challenging time, and the following help and support is available from ForHousing:

• maximising your income, such as ensuring you are receiving the correct benefits, helping you to claim or challenge for the correct benefits and help you to claim any other funds that you may qualify for and/or money and debt advice, helping you to consider the best way to deal with your debts and support you through the process
• wellbeing support, such as health & personal wellbeing and tenancy support
• employment, training and volunteering
• digital support

More information can be found on our rent and leaseholder charges page. 

Social Care and Health services

If you have needs in your home relating to a long-term condition or disability, you can find further information on these pages: