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Contact Centre issues

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How to display your badge

You need to display your badge on the dashboard of your car where it can be clearly seen through the windscreen. If this is not possible, it should be displayed where it can be clearly read from outside the vehicle.

Place the front of the badge upwards showing the hologram. The side showing the photograph should not be visible through the windscreen.

If it becomes faded or we won't be able to read it, you must return the badge so a new one can be issued. If we can't read the badge or it's incorrectly displayed it may result in a Penalty Charge Notice.

Displaying the time clock

You should set the clock to show your time of arrival and display it next to your badge. You need to do this when you are on single or double yellow lines or an area with time restrictions.

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