Complaints procedures

Corporate comments, compliments or complaints

You can comment, compliment or complain about any aspect of the Council's work:

• Make a complaint

Making a complaint about other aspects of the Council's services

• Complaints about adult social care and health
• Complaints about children's services
• Complaints about councillors
• Complaints about housing
• Complaints about schools
• Insurance claims

Penalty Charge Notice (PCN)

If you wish to complain about a PCN because you think it should not have been issued there is a special process for doing this:

• How to challenge my penalty charge notice