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Health advice

The Council is working closely with Public Health England (PHE), the NHS and other key partners and we are well prepared for outbreaks of new infectious diseases. We are working together to ensure we protect the public and the most vulnerable people in the borough. The Council is following Government guidelines on coronavirus (COVID-19) with key messages and guidance:

Stay home, protect the NHS, save lives

The only reasons to leave home are:

  • to shop for basic necessities or pick up medicine
  • to travel to work when you absolutely cannot work from home
  • to exercise once a day, alone or with members of your household

Do not meet others, even friends or family.

If you have coronavirus symptoms

Do not leave your home if you have either:

  • ahigh temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough - this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Coronavirus - NHS UK


If someone you live with has symptoms, you and other members of the household should not leave your home. This is called self-isolation.

If you are self-isolating, you must:

  • not leave your home for any reason, other than to exercise once a day - but stay at least two metres (three steps) away from other people
  • not go out to buy food or collect medicine - order them by phone or online, or ask someone else to drop them off at your home
  • not have visitors, such as friends and family, in your home

How long to stay at home

  • if you have symptoms, stay at home for seven days
  • if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
  • if you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days
  • if you have to stay at home together, try to keep away from each other as much as possible.

Self-isolation advice

Social distancing

Social distancing is the practice of reducing close contact between people to slow the spread of infections or diseases.

Social distancing

Call NHS 111

NHS 111 online

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days

Online coronavirus service

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone. Only call 111 if you cannot get help online.

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