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Health advice

Coronavirus (COVID-19) information

The Council is working closely with Public Health England (PHE), the NHS and other key partners and we are well prepared for outbreaks of new infectious diseases. We are working together to ensure we protect the public and the most vulnerable people in the borough. The Council is following Government guidelines on coronavirus (COVID-19) with key messages and guidance:

Stay home, protect the NHS, save lives

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep you distance if you go out (two metres apart where possible)
  • wash your hands regularly

Coronavirus - What you can or cannot do

If you have coronavirus symptoms

Do not leave your home if you have either:

  • a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough - this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of or change in smell or taste.

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Coronavirus - NHS UK


Follow NHS guidance on self-isolation, including who needs to and for how long.

Self-isolation helps stop coronavirus spreading.

Self-isolation advice

Call NHS 111

NHS 111 online

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days

Online coronavirus service

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone. Only call 111 if you cannot get help online.

Healthwatch Cheshire

Healthwatch Cheshire is conducting a survey about Health and Wellbeing during Coronavirus. Local NHS and care services in Cheshire are doing everything they can to keep us well during this crisis. They still value your feedback on how services are being delivered, which is why they have put together this short survey.

The survey asks how you have found accessing advice and support, how you have been affected by changes to health and care services, and about your mental health and wellbeing during the Coronavirus outbreak. This is designed to find out what has been good, what lessons could be learned, and what other support you may need during this time. The survey will be ongoing and people are encouraged to complete it more than once as the situation develops.

Take the survey

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