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Resident Assistance Points

Town Hall, Chester

Side entrance
Northgate Street

Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.

To book a face to face appointment with a customer service adviser, please call 0300 123 8123

Resident Assistance Point

This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice. 

Opening hours

Monday to Friday 9am - 12.30pm


We have multiple car parks in Chester for you to use.