Report a change

Change of address

Site maintenance

Due to essential maintenance, some Council Tax and Benefits online services will be unavailable between 8pm and 9:30pm on Sunday 27 November. If you experience any issue submitting a form or accessing the self-service portal during this time, please try again later. Please accept our apologies for any inconvenience this may cause.

If you have changed address or have bought or sold a property in the Cheshire West and Chester area, you need to tell us. This form should be completed in the following circumstances:

  • moving within the area
  • landlords or owners notifying of new residents or tenants
  • moving into the area from out of the area
  • vacating a property in our area
Report a change of address