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About the Council Tax reduction scheme

The reduction is aimed at helping people who are on low incomes by covering part or all of your bill. You can apply for council tax reduction online.

Apply for Council Tax reduction

If you get one of the following benefits and are of working age, you will be entitled to the maximum amount of reduction we can pay, after we have taken off deductions for your non-dependants.

  • Income Support
  • Income-based Jobseeker's Allowance
  • Employment and Support Allowance (income related) and your capital is under £6,000 (working age applicants) or £16,000 (working age protected group applicants)

If you are in receipt of Guarantee Pension Credit, you will be entitled to the maximum Council Tax Reduction, after we have taken off deductions for your non-dependants.

If you want to know further details on the maximum amount we can pay or how we calculate what you are entitled to, visit our 'How Council Tax is worked out' section.

If I qualify, when will it start?

If you qualify, your reduction will usually start from the Monday after we get your claim form.  For pension age customers, it may start from an earlier date. 

We will pay your reduction straight to your Council Tax account. You will get a bill which shows the amount you have to pay after we have awarded the Reduction.

You should tell us straightaway if your circumstances change, as this may affect the amount of you are entitled to. If we give you too much reduction, we will send you a revised bill, and you will usually have to pay more, than you were.

If you don't agree with our decision, you can ask us to look at it again. Our letters tell you what your rights are.



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