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Resident Assistance Points

Information Centre, Northwich

1 The Arcade

Most services are available online for you to report non urgent enquiries. You can also contact us to make a general enquiry.

To book a face to face appointment with a customer service adviser, please call 0300 123 8123

Resident Assistance Point (RAP)

This building is equipped with technology to enable customers to access Council services. Staff are also on hand to provide guidance and advice.

RAP Opening hours

Tuesday and Thursday 9am - 1pm

Monday, Wednesday and Friday 3pm - 5pm 

Registration Services

If you require our registration services they can still be accessed online.


Open Thursday and Friday from 9.30am until 4.30pm, advance booking is recommended.


We have multiple car parks in Northwich for you to use.