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Check your Council Tax balance

You can now register to access your Council Tax account information online using our self-service facility.

Access your Council Tax, business rates or landlord account online

Due to the secure nature of this data you will be required to request a PIN to access your account(s) as part of the registration process. A PIN letter will then be sent to you in the post. This facility is separate to the ‘My West Cheshire’ customer portal which can be accessed via the link at the top of this web page.

The online Council Tax account facility allows you to access:

  • Any Council Tax payments you have made
  • Any balances outstanding
  • Your current instalments due
  • Copies of any bills or notices that we have issued to you
  • Sign up to receive your bill by email

Please note the online account facility cannot be used to notify us of a change in your circumstances. If you wish to notify us of any changes, please use the online forms here:

Electronic bills

You can now sign up to receive your Council Tax or Business Rates bill by email through the online self-service facility. Log on to your online account, select the account your wish to sign up for electronic billing and click on the link ‘e-billing sign up’ on the account summary page. You can also use this facility to update your email address or revert to paper billing.

If you would like to sign up to receive your Council Tax bill by email without registering for self-service please contact us at:

Please make sure you quote the account reference found on your Council Tax bill.

Pay your Council Tax

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