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Report a Council Tax change of circumstances

If you are currently claiming a discount or exemption and there are changes within your household, it is important to let us know. For example if someone has joined or left your household, or an empty property has become occupied, your Council Tax bill or discount may need to be adjusted.

  • if you are reporting a new owner or tenant at the property you need to report a change of address 
  • if you are reporting a death, please use the government's Tell us once service, this service will notify multiple government organisations.
  • if you need to apply for a discount or exemption, you need to use the discount and exemption form:

Apply for a discount or exemption

Adding or removing someone

When someone moves in or out you need to inform us so we can ensure you are being charged correctly. We will automatically set up a new account from the date they joined or left your household.

Report a change of circumstances

If you are receiving Housing Benefit or Council Tax Reduction you will need to report any change immediately.

Report a change



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