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Digital services and support

Libraries offer free internet access and a wide range of services dedicated to getting online.

Public computers 

All libraries have public computers (subject to availability) and use is free for one hour per day for library members.

Scanning is free however there are charges for guest users, additional time and printing. Please go to our charges page for full details. Children and young people under the age of 16 need parental permission.

Please note: computers are automatically shut down 15 minutes before a library closes.


Wi-Fi access is free in all libraries. You can sign in to the free Wi-Fi with your library card and PIN or create an account as a guest using your email address.

Wireless printing

If you are a library member, you can send documents from your own device to a library to print and collect later.

Upload your documents then select the correct library from the list. You can upload JPG, PNG, PDF and Office files. 

You can then pay for and print your documents when you come into the library. 

Help with computers or mobile devices

If you need some one on one help with your device, you can bring it to the library for basic help and support.

Digital support sessions are currently available in the following libraries: 


Days and times of sessions

Chester Library at Storyhouse

DigiPal sessions are available on request at various times.

Ellesmere Port Library Mondays: 9am - 11am
Frodsham Library Tuesdays: 10am - 12pm
Great Boughton Library

Mondays: 3pm - 6.30pm

Wednesdays: 11am - 12.30pm

Helsby Library Wednesdays: 3pm - 5pm
Lache Library

Mondays: 4pm - 5pm

Thursdays: 4pm - 5pm

Neston Library

Thursdays: 2pm - 4pm

Northwich Library Tuesdays: 2pm - 3.30pm
Sandiway Library Mondays: 11am - 12pm
Winsford Library Thursdays: 2pm - 4pm

Booking is advised – please contact your local library for more information and individual requirements.

Borrow an iPad from the library 

Libraries have a collection of iPads that are available to borrow for free.

These iPads can be borrowed for 6 weeks and come with mobile data so they can be used without Wi-Fi. They are set up with a selection of useful apps and websites to help you get started.

You need a library card and a form of ID to borrow an iPad. There is often high demand for this service so if there isn’t one available straight away, you may need to be added to a waiting list.  For more information contact your local library

Learn My Way

Learn My Way is a website of free online learning for beginners to help develop digital skills. This site offers courses from basic touchscreen and mouse controls, to setting up an email account and online shopping. You can use Learn My Way on a library computer or at home.